Imibuzo Evame Ukubuzwa

1. Ngingayithola kanjani isevisi eyenziwe ngokwezifiso?

Imikhiqizo nezixazululo ezenziwe ngokwezifiso zingenye yezinzuzo eziphezulu zeTelsto. Siyajabula ukuthuthukisa imikhiqizo efiselekayo efanela izidingo zamakhasimende ethu. Vele uxhumane nethimba lethu lokuthengisa bese unikeza imininingwane eminingi ngangokunokwenzeka mayelana nezidingo zakho ezithile futhi sizothola ikhambi elikusebenzelayo.

2. Siyini isiqinisekiso sekhwalithi yomkhiqizo weTelsto?

I-Telsto inikeza isevisi yekhwalithi ethembekile kumakhasimende ethu emhlabeni jikelele. I-Telsto inikezwe isitifiketi se-ISO9001 Quality Management System.

3. Ingabe iTelsto inikeza iwaranti?

I-Telsto inikeza iziqinisekiso ezilinganiselwe zeminyaka emibili kuyo yonke imikhiqizo yethu. Sicela ubheke inqubomgomo yethu yesiqinisekiso eningiliziwe ukuze uthole ulwazi olwengeziwe.

4. Iyini imigomo yokukhokha yeTelsto?

Ukudluliselwa kwe-telegraphic kusengaphambili kuyindlela yokukhokha ejwayelekile. I-Telsto ingase ikwazi ukuvumelana nemibandela eguquguqukayo namakhasimende avamile noma amakhasimende anama-oda noma imikhiqizo emikhulu ekhethekile. Uma unemibuzo noma ukukhathazeka okuphathelene nokukhokha, sicela uxhumane nathi futhi omunye wabameleli bethu bokuthengisa amakhasimende uzobe ekhona ukukusiza.

5. Yiziphi izindlela zakho zokupakisha?

KwaTelsto, izinto zethu eziningi zipakishwa emabhokisini ajwayelekile anezingqimba ezi-5, bese zipakishwa ngebhande lokubopha epalethini elinefilimu yokugoqa.

6. Ngingalindela nini ukuthola i-oda lami?

Iningi lama-oda ethu (90%) athunyelwa kuklayenti zingakapheli amasonto amathathu kusukela ngosuku lokuqinisekiswa kwe-oda. Ama-oda amakhulu angathatha isikhathi eside. Sekukonke, ama-99% awo wonke ama-oda alungele ukulethwa zingakapheli amasonto ama-4 ngemuva kokuqinisekiswa kwe-oda.

7. Ingabe kukhona inani elincane kakhulu le-oda ngalinye?

Iningi lemikhiqizo alidingeki, ngaphandle kwezinto ezithile ezenziwe ngokwezifiso. Njengoba siqonda ukuthi amanye amakhasimende angadinga inani elincane lomkhiqizo wethu noma afisa ukusizama okokuqala. Nokho, sengeza inkokhelo eyengeziwe engu-$30 kuwo wonke ama-oda angaphansi kuka-$1,000 (ngaphandle kokulethwa kanye nomshwalense) ukuze kuhlangatshezwane nokuhanjiswa kwe-oda kanye nezindleko ezengeziwe.

* Faka isicelo emikhiqizweni egciniwe kuphela. Sicela uhlole ukutholakala kwesitoko nomphathi we-akhawunti yakho.

8. Ngingaba kanjani umlingani weTelsto?

Uma usembonini yezokuxhumana futhi unerekhodi eliqinisekisiwe lempumelelo emakethe yangakini, ungafaka isicelo sokuba ngumsabalalisi wasesifundeni sakho. Uma unesifiso sokuba ngumsabalalisi weTelsto, sicela usithinte nge-imeyili unamathisele iphrofayela yakho kanye nohlelo lwebhizinisi lweminyaka emi-3.

9. Yimiphi imikhiqizo eyinhloko yeTelsto?

I-Telsto Development Co., Ltd. igxile ekuhlinzekeni ngemishini yokuxhumana kanye nezesekeli ezifana nama-RF Connectors, ama-Coaxial Jumper & Feeder Cables, i-Grounding & Lightning Protection, i-Cable Entry System, i-Weatherproofing Accessories, i-Fiber Optic Products, ama-Passive Devices, njll. Sizinikele ekuhlinzekeni amakhasimende ethu ngesisombululo "se-one-stop-shop" sengqalasizinda yesiteshi sabo, kusukela phansi kuya phezulu kombhoshongo.

10. Ingabe iTelsto ihlanganyela kunoma yimiphi imibukiso noma imibukiso?

Yebo, sihlanganyela emibukisweni yamazwe ngamazwe njenge-ICT COMM, i-GITEX, i-CommunicAsia njll.

11. Ngingayifaka Kanjani I-oda?

Ukuze ufake i-oda ungashayela ucingo noma uthumele umyalezo ku-0086-021-5329-2110, bese ukhuluma nomunye wabameleli bethu benkonzo yamakhasimende, noma uthumele ifomu le-RFQ ngaphansi kwesigaba sesicelo sesilinganiso sewebhusayithi. Ungasithumela ne-imeyili ngqo:sales@telsto.cn 

12. Ikuphi iTelsto?

Sitholakala eShanghai, eShayina.

13. Ziyini amahora okuthathwa kweTelsto?

Amahora ethu okushaya ucingo aqala ngo-9 ekuseni kuya ku-5 ntambama, kusukela ngoMsombuluko kuya kuLwesihlanu. Sicela ubheke i-imeyili yethu ukuze uthole ulwazi olwengeziwe.